A small, senior team runs the matching, quality and operations behind 2,500+ interpreters and translators — here's who they are.
AllSpokenLang was founded by Mohammad, a professional interpreter with extensive experience across various sectors in Australia. Having worked on the frontline of language services, Mohammad has seen first hand how critical accurate communication is and how often traditional, manual booking systems fall short. Drawing on years of interpreting experience, Mohammad undertook extensive research into local and international language service models, emerging technologies, and the changing needs of clients and practitioners. The result is AllSpokenLang, a platform designed to remove bottlenecks, reduce wait times, and make it easier for clients to connect with the right interpreter or translator, at the right moment.
An experienced customer relations expert, focused on creating a positive customer experience across every interaction with AllSpokenLang. Supports customer service improvements, understands customer needs and feedback, and helps shape services and processes that make accessing language support simple, responsive and customer-focused.
Supports our technology solutions, including the website and apps helping create a reliable and user-friendly digital experience. Provides technical guidance on new solutions, identifies opportunities to improve our systems and workflows, and helps ensure technology continues to support the needs of our customers and business.
Highly skilled and experience individual who brings customer focused lens to his role. A key point of contact for customer enquiries, focused on understanding needs, resolving issues and providing practical solutions. Strives for first-call resolution wherever possible while helping improve the overall customer experience and support journey.
Every role here touches the same outcome, whether it's technical, operational or client facing — that keeps the team small, senior and close to the work.
Every project ties back to someone getting understood, faster.
Small team, clear ownership — no waiting on five layers of sign-off.
An annual learning budget for a course, conference or certification.
Hybrid by default — office when it helps, home when it doesn't.
Whether you're after a role on the core team or paid work as an interpreter or translator, there's a path for you.